Privacy Policy
At Rangfacttree, we are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website or purchase our paint products. By using our website, you agree to the practices outlined below.
1. Information We Collect
We collect information that helps us provide our services to you.
- Personal Information: We collect your name, email, phone number, shipping and billing address, and payment details when you create an account or place an order.
- Non-Personal Information: We also collect data about your Browse activity, such as your IP address, browser type, and the pages you visit. We use cookies and similar technologies for this purpose.
2. How We Use Your Information
We use your information for the following purposes:
- To Process Orders: We use your information to fulfill your orders, ship products, and manage returns or refunds.
- To Communicate With You: We contact you about your order status, customer service inquiries, and promotional offers if you have opted in.
- To Improve Our Services: We analyze user behavior to improve our website, products, and overall customer experience.
- For Security: We use this data to prevent fraud and maintain the security of our website and transactions.
- To Comply with the Law: We use your information to meet our legal obligations.
3. How We Share Your Information
We do not sell or rent your personal information. We may share it in the following situations:
- With Service Providers: We share your information with trusted third-party vendors (like payment processors and shipping companies) who help us operate our business. These vendors are required to protect your data.
- For Legal Reasons: We may disclose your information if required by law, a court order, or a government request.
- During a Business Transfer: If Rangfacttree is acquired or merges with another company, your information may be transferred to the new entity.
4. Cookies and Tracking
We use cookies and other tracking technologies to enhance your experience, analyze website traffic, and personalize content. You can manage your cookie preferences in your browser settings, but please note that disabling cookies may affect the functionality of our website.
5. Data Security
We use reasonable security measures, including encryption and secure payment gateways, to protect your personal information. However, no online platform can guarantee absolute security. We recommend you take precautions, such as using strong passwords, to protect your own data.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Ask us to correct any inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to legal requirements.
- Opt-Out: Unsubscribe from our marketing communications at any time.
To exercise these rights, please contact us using the details below.
7. Children’s Privacy
Our website is not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe we have, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date. We encourage you to review this page periodically.
9. Contact Us
If you have any questions or concerns about this policy or how we handle your personal information, please reach out to our customer support team:
- Toll-Free Number: 1800-308-6799
- Email: info@mithilapaints.in
We are here to help and ensure your privacy concerns are addressed.